Terms & Conditions

The prices for goods displayed for sale on this site are as set out on the site are inclusive of VAT. Delivery will be charged in addition, and any such additional charges are clearly displayed where they apply. Prices and delivery charges displayed are valid and effective only in the United Kingdom.

Sparkly Wallpaper cannot accept your order until you have paid for it in full (including applicable delivery charges). Upon payment, we will confirm acceptance of your order by e-mail which will be sent to the e-mail address you provide on your order details. Whether or not you receive the e-mail, our acceptance of your order will create a legally binding contract between us. We reserve the right not to supply you at our discretion.

Our Returns Policy :

Our returns policy is in addition to your legal rights.

Products Purchased In-Store

Sparkly Wallpaper is happy to exchange or refund the price paid for any product bought from our web site if it is returned unused, as sold, within 28 days of purchase. This is subject to the following conditions:

You must provide your original sales receipt as proof of purchase.  all refunds will be provided using the same method of payment as your purchase. If the purchase was made using a credit / debit card, the same card must be used for the refund.

We may ask for identification (proof of address) to help combat fraud.

Sparkly Wallpaper reserves the right to refuse an exchange or refund with or without a receipt

THIS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS

Products Delivered To You

You may return in the same condition as dispatched within twenty-eight days and in the original packaging for a refund subject to a 25% re-stocking charge.

Returning the product to Sparkly Wallpaper: Call us on 020 7232 0333, email us at info@sparklywallpaper.com, or write to us at Sparkly Wallpaper, 193 Lower Rd, London, SE16 2LW to cancel the order.

This is subject to the following conditions:

The product must be unused, as new, in saleable condition and returned with the original product packaging.

 

We strongly advise customers to purchase a sample (cost refundable) prior to purchasing rolls of wallpaper. Select Wallpaper cannot guarantee that the colour shown on screen is an accurate match due to different computer monitor settings. Ensuring the colour is correct is the responsibility of the customer. 25% handling and re-stocking charge will apply,

Faulty Products

If the product you purchase is faulty, we may offer a repair, exchange or refund as appropriate in accordance with your legal rights. Please call us on 020 7232 0333 to arrange.

We will require a cutting taken from each roll of wallpaper which shows evidence of any flaw or defect including the product label(s)

Claims

In all events the limit of liability for any faulty or defect in the product shall be to a sum not exceeding the purchase price of the particular goods, and the Seller shall not be held liable for any incidental or consequential loss howsoever arising.

General Conditions

We cannot guarantee that the appearance and/or colours of products shown on this site exactly reproduce the appearance and/or colours of the physical products themselves. Natural products may show some colour variations. All sizes quoted are approximate.